How digital technology can protect migrant workers from forced labour and exploitation

Digital technology can be a game changer in migrant worker protection. But where to start? What digital products are already out there? How to make sure that technology delivers real benefits? A new research under the ILO Fair Recruitment Initiative provides answers.

This infographic report features tips and advice on how to design, develop and promote digital products for migrant workers. It is based on the ILO research “Use of digital technology in the recruitment of migrant workers” (2021).

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The ILO hosted a webinar on behavioural insights and immersive experiences to promote fair recruitment

Posted at July 6th 2022 12:00 AM | Updated as of July 6th 2022 12:00 AM

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Behavioural insights and immersive experiences to promote fair recruitment

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  • 23rd June 2022

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Just Good Work

Just Good Work is a free interactive mobile app, giving job-seekers and workers critical information and advice for everything needed on the journey to work, from recruitment, to employment and life in a new destination, to moving on or returning home.

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Launch of the Responsible Recruitment Gateway

Posted at January 10th 2017 12:00 AM | Updated as of January 10th 2017 12:00 AM

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Government introduces new workplace safety and registration protocols

Posted at February 28th 2021 12:00 AM | Updated as of February 28th 2021 12:00 AM

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IOM and ILO launch joint report on promoting fair and ethical recruitment in a digital world

Posted at May 20th 2021 12:00 AM | Updated as of May 20th 2021 12:00 AM

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How can technology help to improve migrant workers' recruitment process?

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  • 30th March 2021

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The Hiring Challenge

Many of us rely on domestic workers to help care for our loved ones and manage our homes. Most of us use an employment agency to help hire the right person. Yet finding a good employment agency is fraught with problems - unlicensed businesses, illegal fees, hidden costs, and poor service.

The International Labour Organization (ILO) has launched a new immersive online gaming experience, aimed at raising awareness amongst employers of migrant domestic workers of the risks of deception and abuse faced by both workers and employers during the hiring process. It provides employers with guidance on how they can contribute towards positive change.


The Hiring Challenge casts the user in the role of a soon-to-be parent trying to hire a migrant domestic worker in Hong Kong (China) using an employment agency. The player’s task is to navigate a series of real-life choices in order to find an agency that provides a professional service, whilst at the same time not exploiting the worker they will eventually hire. The task is harder than it sounds.

The gamified experience has multiple outcomes and provides the user with recommendations on how they can improve their real-world strategy based on their final score.

The experience draws on Behavioural Insights research and is part of an ongoing collaboration with the University of Geneva to identify message frames targeting employers of domestic workers that are most likely to trigger behaviour change. The Hiring Challenge website is produced by the FAIR II project, with the support of the Swiss Development Cooperation, and is part of the wider work done globally to promote fair recruitment through the ILO Fair Recruitment Initiative .

 

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Promoting fair and ethical recruitment in a digital world

This joint report by the ILO and the International Organization for Migration (IOM) explores innovative state-facilitated digital technology platforms from four different contexts, with a focus on the Employment Permit System of the Republic of Korea, Musaned from the Kingdom of Saudi Arabia, eMigrate from the Republic of India and the European Network of Employment Services.

The study maps four examples of state-facilitated digital technology platforms that assist the recruitment, placement, and/or job matching for migrant workers. In reviewing some of the promising practices and lessons learnt, the study aims to offer preliminary guidance to States developing similar online applications and platforms, while also discussing possible approaches on how to best leverage new techniques and technologies, including blockchain technology. When designed and implemented in an inclusive way, these digital technology platforms have the potential to promote institutional transparency and fairness, and can reduce the costs of labour migration and limit the potential for collusion between private recruitment agencies.

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