Principles and guidelines for the repayment of migrant worker recruitment fees and related costs

Impactt has developed the guidance based on its in-depth field experience implementing repayment programmes. Impactt has worked with partners to facilitate repayment of over US$111 million in recruitment costs to over 86,000 migrant workers employed by 210 companies around the globe, acting both for employers and for other supply chain actors. The guidelines have also benefited from consultation with over 150 expert stakeholders from international bodies, governmental organisations, international trade unions, multi-stakeholder initiatives, investors, CSOs, consultancies, lawyers, activists, campaigners, employers, former migrant workers and multi-national companies.

Standards for repayment of migrant worker recruitment fees and related costs

This document sets out recommended Standards developed by Impactt for repayment of migrant worker-paid recruitment Fees and Costs.

Guideline on Dispute Resolution of Migrant Worker Grievances

The Guideline is a reference for labour officials, Migrant Worker Resource Centre (MRC) staff, service providers, and stakeholders to use to support migrant workers through the dispute resolution process.

The Dispute Resolution Guidelines are designed to deliver rights-based, gender responsive, transparent and timely access to justice for migrant workers. The Guidelines steer officials towards complaints resolution that ensure outcomes and remedies accord with Cambodian Labour Law, Sub Decrees, prakas, regulations, and international labour standards, and does not restrict access to other redress mechanisms.

Family members of migrant workers can also begin the process, especially when the migrant worker is still overseas. Migrant workers, members of their families or their appointed representatives can all lodge complaints through the Dispute Resolution Process.

Complaints can be lodged individually, or as part of a group claim. This document summarises key points in the Dispute Resolution process and provides information for potential complainants.

Country of origin complaints mechanisms for overseas migrants from Myanmar

This Briefing Paper is the first in a series of Briefing papers providing technical input on particular migration issues being produced by the ILO Yangon supported by Livelihoods and Food Security Trust Fund (LIFT). The briefing paper provides the international legal framework and guidelines governing complaints or grievance mechanisms for migrants. It analyses different mechanisms currently available to Myanmar migrants including the government complaints mechanism, embassies, Myanmar Overseas Employment Agencies Federation (MOEAF), Anti-Trafficking in Persons Division, ILO Forced Labour complaints mechanism and civil society organisations and labour organisations support services. It provides examples of good practices from other countries of origin.

Finally the paper proposes a set of policy recommendations to extend and improve complaints mechanisms for migrants. The Annex includes relevant treaties, examples of laws and structures from other countries, a tabulated breakdown of lessons learnt and samples of complaints forms. Other Briefing papers in this series to support the development of improved labour migration governance in Myanmar will include Recruitment, Social Protection and Policy Cohesion.

Media-friendly glossary on migration: Women migrant workers and ending violence against women (EVAW) edition

This glossary serves as a guide for journalists, researchers, practitioners and others who conduct trainings or write about women’s labour migration and violence against women.

Labour migration from Guatemala to Mexico, Fair Recruitment Country Brief

This brief provides an overview of fair recruitment challenges and opportunities, and priorities for action for the REFRAME project in Guatemala and Mexico.

Review of law, policy and practice of recruitment of migrant workers in Sri Lanka

This review provides an overview of legislative and policy frameworks concerning recruitment of migrant workers in Sri Lanka. The review identifies gaps in relation to the ILO General Principles and Operational Guidelines for Fair Recruitment, and proposes recommendations for ensuring fair recruitment.

Ensuring migrant workers access to justice: An assessment of Thailand’s Migrant Workers Assistance Centers

To increase migrant workers’ access to justice in Thailand, in 2016 the Ministry of Labour established Migrant Workers Assistance Centers in ten provinces throughout the country. By April 2019, the ten centres had delivered services to nearly 125,000 migrant workers from Cambodia, the Lao People’s Democratic Republic and Myanmar.

Assessment of the complaints mechanism for Cambodian migrant workers

This report is the first assessment of the efficacy of the complaints mechanism available to migrant workers, and explores the complexities facing workers and authorities when a complaint is lodged. Assessment of the Complaints Mechanism for Cambodian Migrant Workers presents the results of an assessment that considered the legislation and policy governing migrant worker complaints and the experiences of migrant workers and authorities in navigating the complaints system.

IOM training on ethical recruitment

The International Organization for Migration supports recruiters, suppliers (employers) and brands to strengthen their internal control mechanisms and implement ethical recruitment practices through its two initiatives:

IRIS: Ethical Recruitment, is IOM's flagship initiative to promote ethical recruitment which is fair for everyone involved: migrant workers, employers, recruiters and countries of origin and destination. IRIS, as a global multi-stakeholder initiative works with and supports governments, civil society, the private sector and recruiters to establish ethical recruitment as a norm in cross-border labour migration. Read more at iris.iom.int

The Corporate Responsibility in Eliminating Slavery and Trafficking (CREST) is a partnership initiative that aims to realize the potential of business to uphold the human and labour rights of migrant workers in their operations and supply chains. Read more at crest.iom.int